1. Information We Collect

We collect various types of information to provide and improve our services, including:

• Identity Information: Name, email address, phone number, date of birth, job title, and other identifying information you provide.
• Account Information: Username, password, and any other data necessary to set up your account.
• Career and Professional Data: Information related to your career history, resumes, cover letters, and preferences shared to improve our services to you.

1.2 Usage Data

• Technical Data: IP address, browser type, device type, operating system, and usage statistics related to how you interact with our platform.
• Analytics Data: Data collected through cookies and tracking technologies to analyze user behavior, improve our services, and personalize your experience.

1.3 Sensitive Data

In some instances, we may collect sensitive personal data (such as data regarding race, gender, etc.) if you provide it voluntarily and explicitly. We will always obtain your explicit consent before collecting or processing sensitive data.

2. How We Use Your Information

We use your data for the following purposes:

• Service Delivery: To provide, maintain, and improve our services, including personalized career advice, tools, and guidance.
• Account Management: To manage your account, including communication about your account status, resetting passwords, or providing customer support.
• Marketing: To send marketing communications, newsletters, and promotions, where you have consented to receive them.
• Analytics and Research: To analyze usage data to enhance user experience, improve our services, and create relevant content.
• Legal Obligations: To comply with applicable laws, including but not limited to data protection laws and any legal claims or investigations.

3. Legal Basis for Processing Your Data (GDPR Compliance)

Under GDPR, we process personal data based on the following legal grounds:

• Consent: When you provide your consent for specific uses of your personal data (e.g., for marketing communications).
• Contractual Necessity: When processing your data is required for fulfilling a contract (e.g., providing career advice or services).
• Legitimate Interests: When processing is necessary for our legitimate interests, provided that these interests do not override your rights.
• Legal Obligation: To comply with legal and regulatory obligations.

4. How We Share Your Information

We may share your personal data with:

• Service Providers: Third-party service providers (e.g., IT, analytics, payment processors) who assist in providing our services. These providers are bound by confidentiality agreements and cannot use your data for any purpose other than providing services to us.
• Business Partners: Partners who collaborate with us to offer services relevant to your career development, where you have consented to such sharing.
• Legal Authorities: Government authorities, regulators, or legal bodies when required by law or to protect the security of our platform. We do not sell or share your personal data with third parties for marketing purposes without your explicit consent.

5. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including to comply with legal, accounting, or reporting requirements. When data is no longer required, it will be securely deleted or anonymized.

6. Your Rights

You have the following rights under GDPR and PIPEDA, depending on your location:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct inaccurate or incomplete information about you.
• Right to Erasure (Right to be Forgotten): You can request that we delete your personal data under certain conditions.
• Right to Restriction: You can request that we restrict the processing of your data under specific circumstances.
• Right to Data Portability: You can request to receive your personal data in a structured, commonly used format and have it transferred to another service provider.
• Right to Object: You can object to processing based on legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent: If we process your data based on consent, you can withdraw your consent at any time.

To exercise your rights, contact us at [info@bravestrides.com]. We will respond to your request within the timeframe required by law.

7. Security of Your Data

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. International Data Transfers

If we transfer your data outside of your country or region (e.g., to servers in another country), we ensure that appropriate safeguards are in place, in compliance with GDPR, PIPEDA, and other relevant laws. This includes the use of Standard Contractual Clauses or other legal mechanisms.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your user experience, gather analytics, and for marketing purposes. You can control cookie preferences through your browser settings. For more detailed information, please review our Cookie Policy.

10. Children’s Privacy

Our platform is not intended for use by individuals under the age of 16. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided personal data to us, please contact us, and we will take steps to delete such data.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other reasons. We will notify you of any significant changes by posting the new policy on our website with a new effective date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at: